Pricing
One clear number per plan
Every plan loads your whole knowledge base. You choose how many answers your staff get through.
Free
Try Handbook properly - enough answers to convince the sceptics.
100
answers a month
£0
No card needed
- Your whole knowledge base - no document limits
- The source cited on every answer
- Your colours, your greeting, your site
- Powered by Handbook badge
Standard
For a single organisation with staff questions all year round.
100,000
answers a year
£990/year
or £99 a month
- Your whole knowledge base - no document limits
- The source cited on every answer
- Your colours, your greeting, your site
- Usage, top questions and the gaps report
- No Handbook badge
- Email support from a human
Professional
For large or multi-site organisations that lean on it daily.
500,000
answers a year
£4,990/year
or £499 a month
- Your whole knowledge base - no document limits
- The source cited on every answer
- Your colours, your greeting, your site
- Usage, top questions and the gaps report
- No Handbook badge
- Email support from a human
Enterprise
For groups and federations that need room to grow. 1,000,000 answers a year, then £4,990 per additional 500,000.
from £9,980/year
Talk to usWhat counts as an answer?
One staff question, answered, is one answer. If your chatbot can't answer something, it says so - and that doesn't count.
How big can the knowledge base be?
Load everything - handbooks, policies, procedures. There are no document limits on any plan, within fair use.
What about VAT?
Prices exclude VAT. Annual is the lead price; monthly is there if your budget prefers it, and you can change plan any time.